Domestic Shipping:
Coverage & Timeline:
We ship across all of Egypt within 2–5 business days. Delays may occur during national holidays.)

Delivery Fees:
Standard delivery fee is 60 EGP, with the final cost varying slightly depending on your area.

Return & Exchange Policy
Inspection Upon Delivery:
Customers have the right to inspect the product upon delivery to ensure the quality of the materials and the accuracy of the colors. If the product does not match the described specifications, it may be returned directly to the courier, with the customer covering the full shipping cost.

Exchange:
Customers may exchange the product for another item of equal or higher value within 24 hours of delivery, provided that:

The product is unused and has not been altered.

In case of a manufacturing defect, photos or videos of the defect must be provided to proceed with the exchange.

Quality Assurance:
All products are carefully checked and reviewed before shipping to ensure they are free of defects and meet the stated specifications, aiming to guarantee your satisfaction and trust.

Cleaning Instructions:
Use a soft or medium bristle brush to gently remove any dirt or debris.

Avoid metal brushes, as they can be too harsh on the material.

An old toothbrush works great for cleaning small details and hard-to-reach areas.

Plain water is usually enough and works remarkably well on its own.

If needed, use a small amount of mild detergent only when water and brushing aren’t sufficient.